Create your Digital Id
Before you start
To set up your RatifyID, you will need:
- A Smart Device.
To download the RatifyID app from the Apple App Store or Google Play Store. - A personal email address.
This must be a personal email address and not shared. Your personal digital id documents will be linked to the email you choose. - To be 15years or older.
Age restrictions may also apply with some of our relying partner services.
Follow three easy steps
To set up your RatifyID:
- Download the RatifyID App.
Only download the RatifyID app from the official app stores listed above.
- Enter your details.
Open the RatifyID app on your smart device and follow the prompts. You need to enter your full name, date of birth and a personal email address. - Choose your identity strength.
You can set up a Basic Digital Id strength (Proofing level IP1, IP1+) on RatifyID. The online service you want to access determines the minimum identity strength you need. Find out what identity strength you need please consider the reason you are creating a digital id. Our RatifyID support team is on hand to help you by clicking the chat Icon on your screen at any time.
Digital Id Strength
Basic
Identity proofing level 1 (IP1) and level 1+ (IP1+)
What you will need
You need one email address or mobile phone number.
For some services, you may also need an acceptable identity document, which includes your full name and date of birth.
You might use this level of identity proofing to pay a parking infringement or for the provision of loyalty cards.
Standard
Identity proofing level 2 (IP2) and identity proofing level 2+ (IP2+)
What you will need
You need to provide two acceptable identity documents such as your Australian driver licence, Medicare card, Australian birth certificate or Australian passport.
For some services you also need to prove that you are the same person shown on these documents, by scanning your face with your smart device.
You might use this level of identity proofing for the provision of utility services or undertaking large financial transactions.
Increasing the Identity proofing level of your Digital Id
Different services require different levels of identity strength. Some require Basic level proofing IP1, some require Basic level proofing IP2, some require Standard or Strong. RatifyID is accredited to identity proofing level Basic IP1+, this means that RatifyID meets the Trusted Digital Id Framework (TDIF) standards to verify an identity document safely and securely to this level.
If you have created your digital id at a Basic proofing level 1 (IP1) and you want to access a service that requires a Basic proofing level 1+ (IP1+), you will need to increase the strength of your digital id. You can do this using your RatifyID digital id app.
Learn more about Identity proofing levels here.
