RatifyID ensures the security of your personal data by linking it to your mobile number and device, utilising advanced encryption technology. If your phone is lost or stolen, your data remains protected. A guided process will take you through steps of verifying you are the owner of the account and transferring your digital identity to a new device.

The process involves requesting information from the user to verify that they are the actual owners of that account. For example, we will ask what IP level they reached, which documents they verified, and ask the document number and expiration dates of the verified documents, we may even use what AGDIS calls “biometric matching” to match the user profile picture against the person going through the process. At the end of the process, the previously used device is marked as inactive, and the new one takes its place.