Cyber Security Incidents and complaints

Experiencing Cyber Security incidents can be distressing, but it is important to take prompt action to report and address the issue. Please follow the steps to lodge your incident and contact us at privacy@ratifyid.com or Contact us here.

Lodging Your Cyber Security Incident

To lodge an incident, please provide a written statement outlining the relevant details including:

• Your name and contact information.
• The nature of the incident.
• Relevant dates, events, or incidents related to the incident.
• Any supporting documentation or evidence.

You can submit your incident at privacy@ratifyid.com

Acknowledgment of Your Incident:

Upon receiving the details of your incident, we will send an acknowledgment email within 24 hours, confirming receipt. You will also be informed of the Investigation outcome.